ARUMA HOTEL, Playa del Carmen – Your ideal downtown stay
Hotel Overview
Aruma Hotel - 3.5-star hotel with outdoor pool near Cozumel International Airport
Aruma Hotel is located in Downtown Playa del Carmen, steps from Quinta Avenida and a 3-minute walk from Nuestra Senora del Carmen Catholic Church. The property is 700 meters from a disabled-friendly beach and 2.3 km from Church of Guadalupe. The hotel features an outdoor pool, a terrace, and complimentary wireless Internet access. Guests can dine at the on-site restaurant LA FAMIGLIA. The 24-hour front desk provides express check-in, express check-out, and dry cleaning/laundry services. Safety features include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. Cozumel International Airport is 20 km away.
Additional perks of the hotel
Tour/ticket assistance
Group event bookings available (excluding pre-wedding stag/bachelor and hen/bachelorette parties)
Property managed by a professional host
Welcomes guests of all sexual orientations and gender identities
No pets or service animals allowed
Guest Accommodations
The hotel offers 23 air-conditioned accommodations accessible via exterior corridors. Rooms include double and twin room types, all featuring tile/marble floors. Accommodations provide free WiFi with speeds of 25+ Mbps, flat-screen TVs with satellite channels, laptop-friendly workspaces, and safes. Private bathrooms include free toiletries and showers.
Other conveniences
Wardrobes in all rooms
Cable channels on flat-screen TVs
Full breakfasts available daily from 8:30 AM
Access to refreshing outdoor pool
Air conditioning in all accommodations
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
Dining
- Restaurant
Spa & Leisure
- Swimming pool
- Sun terrace
- Spa & wellness centre
Room features
- Air conditioning
- Terrace
Bathroom
- Free toiletries
Media
- Flat-screen TV
Hotel Location
Guest Reviews & Ratings
The hotel is located near the hottest nightlife in Playa del Carmen, offering easy access to everything nearby. The rooms come with balconies for a nice touch, though some areas might have walls in need of renovation. The service covers everything from car hire to housekeeping, ensuring a pleasant stay. The dining experience includes delicious grilled seafood, perfect for a satisfying meal. Overall, the facilities are modern and convenient, making for a pleasant stay with just a few drawbacks.
The hotel offers a mix of positives and negatives. The rooms are comfortable, but some lack natural light. The service is attentive, but certain aspects may need improvement. The location is convenient, yet it could be closer to the heart of Playa. Dining is satisfying, but with room for enhancement. The facilities are decent but may vary in quality.
I had a mixed experience at the hotel. While the location was fantastic and the staff was friendly, there were some issues with the rooms and facilities. The dining options were a bit lacking, but the pricing was reasonable overall.
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